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    Old Ocean FCU chooses CU*Answers Network Services

    Old Ocean Federal Credit Union, based in Bay City, TX has chosen CU*Answers Network Services (CNS) as their managed technologies service provider, utilizing the Complete Care and Virtual Branch Business Continuity services.

    Terry Settle, CEO of Old Ocean FCU, comments “Our partnership with CU*Answer Network Services is another great way for us to leverage CUSO resources to fill critical network security and compliance needs at our credit union” He continued, “With the size of the team at CNS and their breadth of expertise on IT security for financial institutions, it would be impossible for us to match the value of this offering either through staffing our business or using another provider.”

    Old Ocean Federal Credit Union is scheduled to go live on the CNS technology management platform in Spring 2013.

    CU*Answers Network Services Launches Next Generation Business Continuity Platform

    CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched a next generation data backup and recovery platform: DataBP Gen 2. This system provides online network data backups, industry-standard AES-256 data encryption, granular data recovery capabilities, nightly secure offsite backups to one of CU*Answers’ SSAE 16 certified data centers, and on-appliance virtualization technology.

    The all-in-one system satisfies data backup and disaster recovery needs for credit unions by using a multi-layer approach to data protection. It also reduces burdens on IT staff by offloading operational responsibilities to Network Services, who provides remote management of the system and offsite backup process and integrity checking.

    Use of data deduplication and compression technology dramatically reduces storage and network bandwidth requirements. The system features virtualization technology based on VMware that quickly recovers an image of a failed server directly on the backup appliance, allowing staff to quickly get back to work while administrators work offline to permanently recover the failed server.

    “DataBP Gen 2 significantly raises the bar for business continuity solutions for credit unions, says Matt Sawtell, AVP of Managed Technology Services. “We’ve directly addressed scalability limitations with this new platform by using open standards hardware. We have solutions for single branch institutions all the way to large multi-branch organizations with distributed technology footprints.”

    DataBP Gen 2 is available now. Contact the Network Services sales team at netserv@cuanswers.com for more information.

    CU*Answers Network Services Launches Next Generation Business Continuity Platform

    CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched a next generation data backup and recovery platform: DataBP Gen 2. This system provides online network data backups, industry-standard AES-256 data encryption, granular data recovery capabilities, nightly secure offsite backups to one of CU*Answers’ SSAE 16 certified data centers, and on-appliance virtualization technology. Read More »

    DataBP Disaster Recovery Failover Test Announcement

    We are always working hard to ensure that your important data will be protected in the event of a disaster.

    That’s why we hold periodic disaster-recovery tests to practice using the system we’ve developed to ensure the protection of data in the event of a disaster.

    Our next disaster-recovery test will take place from 3-8 AM ET on Thursday, April 11. The work for this test will be on our end, and we will not need your assistance during the testing.

    Read More »

    CU*Answers Network Services adds ITIL Foundation Certification

    CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced that it has added ITIL Foundation to its list of growing professional certifications. ITIL is a mature, well thought-out approach for providing IT service management and uses a practical framework for identifying, planning, delivering, and supporting IT services to business. ITIL seeks to align IT to business needs and provides guidance for using IT to facilitate business change. These skills are now available to CU*Answers’ credit unions. Read More »

    CU*Answers Network Services Named Top 500 Fastest-Growing Channel Partner

    CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced that it was named a top 500 fastest-growing Ingram Micro SMB channel partner in the United States. Read More »

    Network Services Enhances Project Management Capabilities

    CU*Answers Network Services recently promoted Andrea LaForge to serve as Client Project and Support Coordinator.

    Some of LaForge’s initial objectives include implementing a managed project lifecycle for each new client project and published support and escalation process for all existing clients. She has extensive experience managing conversion client service and implementation through the client services team at CU*Answers. Read More »

    CU*Answers Upgrades Power Infrastructure, Efficiency, at Production Data Center

    CU*Answers today announced it has successfully completed sweeping upgrades of the power infrastructure at its production data center. The upgrades improve capacity and redundancy and will allow the Center to more easily accommodate on-demand growth cycles. Improvements include doubling the utility power capacity over the previous configuration and replacement of generator and UPS systems. Read More »

    Network Services Security Alert: Java 7 “Zero Day”

    Rev 2013.01.14 03

    CU*Answers Network Services takes network security very seriously. We are sending this alert to you to help you maintain your network security.

    A “zero day” exploit of Oracle’s Java 7 Update 10 and earlier versions of 7 hit the Internet late last week and made national news over the weekend. The vulnerability could allow a remote, unauthenticated attacker to execute arbitrary code and completely compromise vulnerable PCs. Prior to Sunday there were no vendor patches available. According to both CERT and NIST, the vulnerability is limited to Java 7 versions prior to Update 11.

    Read More »

    CU*Answers Network Services is a full-service network technology solutions provider. We specialize in LAN/WAN design, implementation and management; network security; firewall management; IP telephony VOIP (voice-over-Internet protocol) solutions; records management; managed hosting solutions (facilities management), compliance and security audits (HIPAA/GLBA/SOX); high availability solutions; web site engineering, and hardware sales and support services. CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

    Why CU*Answers Network Services?

    • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
    • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
    • Proven high availability solutions for critical applications: hosted or on-premise
    • Custom, secure web application development by certified experts
    • Multiple state-of-the-art data centers
    More than just a service provider, we're an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.
    www.cuasterisk.com | Phone: 616.285.5711 | Toll Free: 800.327.3478 x167 | Fax: 616.285.5735