Shoreline Credit Union chooses CNS Complete Care

CU*Answers Network Services (CNS) is pleased to announce that Shoreline Credit Union, in Two Rivers, WI, has joined a group of over 100 other credit unions managed by CNS Complete Care.

“I will admit we switched for two main reasons,” said Nathan Grossenbach, President/CEO of Shoreline Credit Union, “The first was a significant price reduction from our prior provider. Secondly, the flexibility from CU*Answers which allowed us to decide what IT support we would keep in-house and where they would step in and help. We had our doubts about a CUSO being able to provide in-depth and high-knowledge support, but that simply has not been the case. I have complete confidence that regardless of your in-house IT skill set, CU*Answers would be able to step in and be the perfect partner.”

“Shoreline Credit Union was looking to address many of the same challenges all credit unions face,” added Matt Sawtell, VP of Managed Technology Services. “Finding a way to keep things running smoothly on a daily basis, navigating the cybersecurity compliance requirements, and planning for the future. They had some solid resources on staff, and I’m pleased with the way we were able to plug in with the existing team to help Shoreline move forward.”


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