Author Archives: Andrew MacMillan

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Have a question for CU*Answers? Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Have a question for CU*Answers? Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Solutions from AdvantageCIO

AdvantageCIO offers several great ways you can address your cybersecurity compliance strategy!  From cybersecurity training and testing, information security risk assessments and more, we have a variety of solutions to fit the needs of what your credit union is looking for.  Our team has over 50 years of cybersecurity and consulting experience. Ready to learn… Read more »

Solutions from CU*Answers Network Services: Complete Care Essentials

Complete Care Essentials from CU*Answers Network Services presents a great way to move tech from your offices to our secure hosting facilities!  Your staff can work flexibly and securely from anywhere, with access to cloud-based email. Complete Care Essentials features: A CNS private cloud hosted with Microsoft Active Directory, File, and Print server Workstation and… Read more »

Solutions from CU*Answers Network Services: Remote Work Support

Does your credit union have all the feature functionality that you need?  Are you utilizing all of the proper security features to keep your network and users safe?  CU*Answers Network Services offers a variety of scalable, secure remote access solutions, that we can help you implement for your credit union! CNS solutions meet the NCUA’s… Read more »

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the server that our SonicWall Global Management System (SGMS) operates on. Why Are We Doing This? We are performing this upgrade to ensure the continued reliable operation of the SonicWall Global Management System…. Read more »

Resources to Secure Your Work from Home Staff!

NCUA Grants Available to Help Cover Your Costs NCUA has announced grant programs in response to the COVID-19 pandemic to assist federally insured, low-income designated credit unions cover the costs associated with moving operations to remote locations. Qualified credit unions can apply for up to $10,000. Applications are accepted now through May 22 and are… Read more »

We’re Here When You Need Us – Client Services and Network Services

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and… Read more »

Reminder – A Note From the Help Desk: SSL Certificate Replacement on PROD

ATTENTION DATA PROCESSING COORDINATOR What Are We Doing? CU*Answers is upgrading the security certificate on our IBM computers. Why Are We Doing This? This certificate is used for encrypting CU*BASE GOLD and IBM Access Client sessions between your workstations and our IBM computers.  These certificates are only valid for a few years before they need… Read more »

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