Author Archives: Esteban Camargo

Department of Labor Federal Credit Union chooses CNS Complete Care

CU*Answers Network Services (CNS) is pleased to announce that Department of Labor Federal Credit Union, in Washington, DC, has joined a group of over 100 other credit unions managed by CNS Complete Care. “We decided to go with CU*Answers Network Services as our IT infrastructure support team for several reasons, but the primary factor was […]

AdvantageCIO launches remote access assessment service

AdvantageCIO, a division of CU*Answers, recently announced it has launched a new cybersecurity assessment service to help credit unions ensure they are following cybersecurity best practices. The service takes an industry standard approach by following guidance from the FFIEC, NCUA, and NIST. It inventories a broad range of controls across a credit union’s footprint and […]

AdvantageCIO hires its first cybersecurity analyst

AdvantageCIO, a division of CU*Answers, recently announced it has hired its first team member dedicated solely to cybersecurity. The team welcomes Andrew Hinson, who joins with over five years of experience in cybersecurity project work, audit and assessment analysis, audit remediation and senior information technology work in the credit union space. “Along with our focus […]

AdvantageCIO launches merger technology planning service

AdvantageCIO, a division of CU*Answers, recently announced it has launched a new credit union merger technology planning service to guide executives through the challenges of combining disparate networks into one secure and cost-effective combined network. The service reviews existing network configurations at both credit unions, inventories equipment and communications, identifies areas for optimization, and provides […]

CU*Answers completes disaster recovery test of ItsMe247.com

CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com member online banking application on Wednesday, September 9. During the test, the web and mobile applications were moved to a CU*Answers’ backup data center and live traffic was served from this location for the 3-hour duration of the test in […]

CU*Answers Network Services seeing dividends from paid internship program

CU*Answers Network Services, a division of cooperative CUSO CU*Answers, continues its successful paid internship program. The experience benefits individuals looking to test the waters of a technology career and the CUSO’s Client Support and Operations team. Interns configure client workstations, core product update devices, and assist with daily processes, communication, and organization of the lab. […]

CU*Answers improving its mobile app member authentication infrastructure

CU*Answers Network Services (CNS) is pleased to announce that significant upgrades are underway on its MACO infrastructure. Multiple Authentication Convenience Options (MACO) provides members with the ability to access the credit union’s mobile app using username/password, facial recognition, PIN, fingerprint, and voice. The new infrastructure will provide an immediate boost in processing capacity and set […]

Shoreline Credit Union chooses CNS Complete Care

CU*Answers Network Services (CNS) is pleased to announce that Shoreline Credit Union, in Two Rivers, WI, has joined a group of over 100 other credit unions managed by CNS Complete Care. “I will admit we switched for two main reasons,” said Nathan Grossenbach, President/CEO of Shoreline Credit Union, “The first was a significant price reduction […]

CU*Answers completes IBM system upgrades across network

CU*Answers, the West Michigan-based core data processor, recently completed all 2020 scheduled IBM Power i hardware and software upgrades across all partner and client self-processing networks. Upgrades included installing nine new machines and upgrading to IBM’s v7.3 operating system across the network. The work represents hundreds of hours of planning and execution and will position […]

AdvantageCIO introduces new managed vulnerability service

AdvantageCIO, the strategic technology consulting division of CU*Answers, recently announced a new bundled offering: Managed Vulnerability Services. “We’ve had a lot of credit union client requests for help with more frequent internal and external vulnerability testing and reporting,” said Matt Sawtell, VP of Managed Technology Services. “Along with that we’re also getting requests to help […]

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