Author Archives: Esteban Camargo

CU*Answers Network Services launches new client management portal

CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk. The new Helpdesk system will be used to consolidate all sales/fulfillment, asset tracking, client relationship management, project and support information for each client into one easy to navigate system. “The new Helpdesk system has helped us combine a […]

CU*Answers Network Services to host IT Boot Camp

CU*Answers Network Services announced the dates of their Fall IT Boot Camp, hosted at CU*Answers headquarters in Grand Rapids, MI. CNS will be hosting their free semi-annual boot camp October 3rd and 4th. Over these two days, technicians and engineers will lead presentations such as core product hardware installation, troubleshooting, and best practices. Skilled Network […]

Filer Credit Union completes network upgrade

Located in Manistee, Michigan, Filer Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified technology […]

Calcoe Federal Credit Union completes network upgrade

Located in Yakima, Washington, Calcoe Federal Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified […]

Progressive Credit Union completes network upgrade

Located in New York, New York, Progressive Credit Union has chosen CU*Answers Network Services (CNS) as its managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single […]

Alpena Community Credit Union completes Complete Care Essentials project

Alpena Community Credit Union recently moved to Complete Care Essentials under the direction of the CU*Answers Network Services team. Complete Care Essentials is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud technologies. “Working with their network team was easy […]

Valley Oak Credit Union completes Complete Care migration

Located in Three Rivers, California, Valley Oak Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. Network Services partnered with CU*Northwest to complete the project. Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day-to-day operational and […]

Cornerstone Community Credit Union completes Complete Care Essentials project

Located in Des Moines, Iowa, Cornerstone Community Credit Union recently completed a Complete Care Essentials project upgrade under the direction of the CU*Answers Network Services team. Complete Care Essentials is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud technologies. […]

Rogue River Community CU and Newaygo County Service Employees CU complete network merger

Located in Rockford, Michigan, Rogue River Community Credit Union and Newaygo County Service Employees Credit Union recently combined their organizations to form Compass Credit Union. As part of their business merger, the two organizations completed a complex network merger with assistance from the CU*Answers Network Services team. This upgrade will help the newly-formed Compass Credit […]

CU*Answers launches Complete Care Essentials

Starting in the 4th quarter of 2017, CU*Answers Network Services (CNS) launched a new offering for credit unions to assist with infrastructure and cybersecurity management. The offering, Complete Care Essentials, is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud […]

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